Checking the Configuration

If you’re experiencing problems, it’s worth checking that your index scan configurations are correct.

You can view and check the status of your scans under “Scan” > “Configure Scans”. Here you can start and stop all scans and make further settings. If you have decided not to start a scan automatically directly after creating it, you can also start the scan manually in this view.

While a scan is running, you can monitor the current progress: You can view the number of scanned files and see which directory is currently being scanned. You can also see the percentage progress of the entire scan in a progress bar.

The scan is successfully completed if a green tick appears at the beginning of the line. However, if a warning triangle appears, there were problems during the scan. In such a case, you can see the reason in the status line (common problems and their solutions can be found in Troubleshooting)

Note

• If it is an initial scan, DataCentral does not yet show the total progress because the complete size of the data is not yet known.

• The status “Scan now activated” informs you that the signal to start the scan has been forwarded to the DataCentral Scan Service. If this status persists for a longer period of time, there may be a problem with the scan service (see Troubleshooting).

• If the scan progress stalls for a long time, this may be an indication of a problem during the scan. In such a case, see Troubleshooting.

• If DataCentral has problems accessing part of the directories to be scanned, this does not cancel the entire indexing process. You can then trace possible access problems with “Check for scan errors”.

After the initial scan is finished and you chose to create a full text index the index creation will begin. The progress and a time estimate is shown in the staus field of the scan.